From opening an account to making a withdrawal — tatabat's Help Center is with you every step of the way. Search for your question below or reach out to us directly.
Registration, login, and profile management
tatabatOpening an account with tatabat is genuinely straightforward. You can complete registration in just 2 minutes using your mobile number or email. That said, new users sometimes run into a few common issues — such as not receiving an OTP, trouble logging in, or forgetting a password. Solutions to all of these are listed below.
First, make sure your mobile number is correct and active. If you don't receive an OTP, wait 2 minutes and click "Resend". If the problem continues, try registering with your email instead. If your account still can't be created for any reason, tatabatReach us via live chat and our team will assist you right away.
Click the "Forgot Password" link on the login page. Enter your registered mobile number or email and a reset link will be sent to you. When creating a new password, use at least 8 characters, one number, and one special character. Never share your password with anyone.
After logging in, go to the "Profile" section to update your name, email, or phone number. However, some changes may require KYC verification for security purposes. For changes to a bank account or mobile banking number, please contact the support team for assistance.
Visit the tatabat website from any browser or app.
Find the registration button in the top right corner. Enter your mobile number or email.
Enter the 6-digit code sent to your number and confirm.
Add your name, date of birth, and payment details, then start playing.
Information on making deposits and available payment methods
tatabatDepositing on is quick and easy. All of Bangladesh's most popular mobile banking services — bKash, Nagad, and Rocket — are supported. Bank transfers and select cryptocurrency options are also available.
The minimum deposit is just ৳500, making it accessible for any player in Bangladesh. Funds are usually credited to your account within 5 minutes. Occasionally, if bank servers are busy, it may take 15–30 minutes.
| Payment Methods | Minimum | Maximum | Processing Time |
|---|---|---|---|
| BKash | ৳500 | ৳50,000 | Instant |
| Nagad | ৳500 | ৳50,000 | Instant |
| Rocket | ৳500 | ৳30,000 | Instant |
| Bank Transfer | ৳1,000 | ৳2,00,000 | 1–3 hours |
Always use your own payment account when making a deposit. Funds sent from someone else's number or card are not accepted and may require account verification.
Withdrawal Rules & Timeframes
tatabat Withdrawing your winnings is just as easy as it sounds. Once you submit a withdrawal request, funds usually reach your mobile banking account within 1–4 hours. Bank transfers may take 24–48 hours.
Before making a withdrawal, make sure your KYC verification is complete. It's a one-time process — once verified, all future withdrawals will be processed faster. You can complete KYC by submitting a photo of your National ID or passport.
If your withdrawal hasn't arrived more than 6 hours after submitting the request, contact us via live chat and provide your transaction ID. This is typically caused by a technical issue on the payment gateway's end. tatabat's team is ready to resolve your issue quickly.
To withdraw bonus funds, you must meet the specified rollover requirements. The rollover requirement is clearly stated alongside each bonus. Once the conditions are met, the bonus balance is automatically converted to your main balance and can be withdrawn.
If you don't receive your welcome bonus after your first deposit, make sure you haven't previously registered an account on tatabat. The welcome bonus is for first-time users only. If the issue persists, send your transaction ID to our support team.
Every bonus has a specific expiry date. Once expired, any unused bonus is automatically cancelled. Make sure to use your bonuses on time. Extensions are generally not available, but you may contact support in special cases.
Rollover refers to how many times you need to wager the bonus amount before withdrawing. For example, a ৳1,000 bonus with a 5x rollover means you need to place ৳5,000 in total bets. You can track your real-time progress in the "Bonus" section of your profile.
Free spins are generally applicable to specific slot games. Visit the "My Bonuses" section of your account to see which games have free spins available and how many. Free spins expire if not used within 48 hours.
After referring a friend, make sure they registered using your referral link and have completed their first deposit. Once both conditions are met, the bonus will be credited to your account automatically.
Loyalty points are earned on every bet. You get 1 point for every ৳100 wagered on casino games and 1 point for every ৳200 wagered on Sports Betting. Accumulate points to advance to the next VIP tier.
Keep your account secure
tatabatYour information and funds are completely safe on . We use SSL encryption and every transaction is processed through secure channels. That said, it's important to take a few precautions on your end as well.
KYC (Know Your Customer) verification is the process of confirming your identity. It helps prevent fraud and money laundering while keeping your account secure. tatabatKYC must be completed before your first withdrawal on .
Go to the "Verify" option in the Profile section. Upload clear photos of both the front and back of your National ID (NID) or passport. Take a selfie with your face clearly visible. Verification is usually completed within 24 hours.
If someone claims to be a tatabat representative and asks for your password or OTP, it's a scam. tatabat will never ask for your password or OTP. Report it to support immediately.
Go to your profile settings and enable 2FA. Each time you log in, a verification code will be sent to your mobile, making your account significantly more secure.
Logging into tatabat on a public network can be risky. Always use your own mobile data or a trusted network.
Don't use your date of birth or simple numbers as your password. Create one using a mix of uppercase letters, lowercase letters, numbers, and special characters.
If you notice any unfamiliar transactions or login attempts, change your password immediately and contact tatabat support.
What to do if a game won't load or keeps getting interrupted
tatabathas hundreds of games — slots, Live Casino, Sports Betting, and much more. If your internet connection is slow, some games may take longer to load.
Don't worry if you lose connection during a live game. Simply log back in and return to the same game — your bets and balance are safe. If you notice any discrepancy, report it to support within 24 hours.
Mobile App Support
tatabat's mobile app is available on both Android and iOS. To download the app, Download page Go.
Only download the app from tatabat's official download page. Downloading from third-party sites is not safe.
Stay in control and keep the game enjoyable
tatabat We believe online betting should be a source of entertainment — not stress or problems. We encourage our players to bet responsibly and provide the tools they need to do so.
You can set daily, weekly, or monthly deposit limits whenever you like. You can also take a break from your account for a set period. If you feel like things are getting out of control, talk to us — we're here to help.